Workshop Supervisor
- Recruiter
- Anonymous
- Location
- Spalding
- Salary
- 35000.00 - 37000.00 GBP Annual
- Posted
- 09 Dec 2016
- Closes
- 23 Dec 2016
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
JG83 - Workshop Supervisor
Location: Spalding
Salary: GBP35,000 - GBP37,000p/a
Overview:
The Workshop Supervisor will assist the Workshop Manager in the efficient and cost effective operation of the service department. To ensure that all work carried out on company vehicles is in line with the standards outlined and all works are completed within the allocated time frame, reducing costs and maximising company profit. A high level of customer service and communication skills are required to provide the best level of communication between Technicians, Customers and the Workshop Manager.
Duties and Responsibilities:
* Provide proactive advice and support to customers to assist them in safe and cost effective operation of vehicles.
* Responsible for ensuring that each work order accurately details the work carried out with appropriate work order comments where necessary.
* Prior to work order approval, is responsible for ensuring that the repair data and information on each work order matches the corresponding service documentation.
* Ensure effective communication to Workshop Manager regarding any issues likely to affect customer service.
* Maintain effective relationships with internal customers and departments.
* Ensure safe working practices are observed by all workshop staff.
* Ensure a high productive and motivated workforce dedicated to high quality vehicle maintenance.
* Maximise productively in all workshop staff.
* Monitor sickness, absenteeism, punctuality and advise Workshop Manager.
* Identify and bring to the notice of the Workshop Manager any manpower issues.
* Assist in the coordinating of technical training requirements.
* Assist the Workshop Manager in the preparation of performance appraisals.
* Promote Company quality and continuous improvement process.
* Ensure effective communications between all Company maintenance locations.
* Provide clear and concise written and verbal communications.
* Establish and maintain quality customer, vendor and location staff relations.
* 45 hours per week.
Skills and Qualifications:
* Recognised Engineering qualification (Automotive Engineering).
* Full UK driving licence with Class 2 LGV/HGV as a minimum.
* IT literate, including MS Word and MS Excel.
* Good levels of numeracy, literacy and verbal communication.
Location: Spalding
Salary: GBP35,000 - GBP37,000p/a
Location: Spalding
Salary: GBP35,000 - GBP37,000p/a
Overview:
The Workshop Supervisor will assist the Workshop Manager in the efficient and cost effective operation of the service department. To ensure that all work carried out on company vehicles is in line with the standards outlined and all works are completed within the allocated time frame, reducing costs and maximising company profit. A high level of customer service and communication skills are required to provide the best level of communication between Technicians, Customers and the Workshop Manager.
Duties and Responsibilities:
* Provide proactive advice and support to customers to assist them in safe and cost effective operation of vehicles.
* Responsible for ensuring that each work order accurately details the work carried out with appropriate work order comments where necessary.
* Prior to work order approval, is responsible for ensuring that the repair data and information on each work order matches the corresponding service documentation.
* Ensure effective communication to Workshop Manager regarding any issues likely to affect customer service.
* Maintain effective relationships with internal customers and departments.
* Ensure safe working practices are observed by all workshop staff.
* Ensure a high productive and motivated workforce dedicated to high quality vehicle maintenance.
* Maximise productively in all workshop staff.
* Monitor sickness, absenteeism, punctuality and advise Workshop Manager.
* Identify and bring to the notice of the Workshop Manager any manpower issues.
* Assist in the coordinating of technical training requirements.
* Assist the Workshop Manager in the preparation of performance appraisals.
* Promote Company quality and continuous improvement process.
* Ensure effective communications between all Company maintenance locations.
* Provide clear and concise written and verbal communications.
* Establish and maintain quality customer, vendor and location staff relations.
* 45 hours per week.
Skills and Qualifications:
* Recognised Engineering qualification (Automotive Engineering).
* Full UK driving licence with Class 2 LGV/HGV as a minimum.
* IT literate, including MS Word and MS Excel.
* Good levels of numeracy, literacy and verbal communication.
Location: Spalding
Salary: GBP35,000 - GBP37,000p/a