Customer Service Agents

New Year, New Career Our new colleagues will join our team on 23rd January, could this be you! We're not your typical contact centre. If you'd prefer to sit at your desk all day twiddling your thumbs, where you can do the same stuff day in, day out, then you need not apply! Our Agents are trained and encouraged to foster great conversations. Don't take our word for it, this is some of the feedback and recognition we're really proud off. "The experience of talking to a collections agency was nothing like I had expected or read and I won't be worried about calling you in the future". Customer Working in a team of inspirational colleagues and a talented Team Manager, you will enjoy endless support to get you up and running. Each day we talk to our customers across the UK, helping them to create repayment plans they can afford. We ask lots of questions. That's because we need to understand each customer's individual circumstances. We work in a modern building just a short walk from Saltcoats train station, easily accessible by public transport and offer free onsite parking. We're close to the local shops, have a great breakout area, and onsite training facilities. Our training is thorough, with our learning and development team at hand working with you ensuring that you always have the support, assistance and guidance you need when you first start. We understand that not one size fits all. We know what we do really matters. All our customers are extremely important and our listening, empathy, questioning and willingness to help solve our customers problems are essential to the outstanding work we do. Don't just take our word for it. See what one of our colleagues has to say: "The main thing I enjoy about working here is the opportunity they give you to progress. I am now working towards my Modern Apprenticeship in Providing Financial Services which will help me with my role and career" John Customer Service Agent. We understand that having money in the bank, taking time out with your friends and family, and having additional treats now and again are all part of having a healthy well being. That's why people join us. We can't wait to meet you. Please note you will receive an automated response advising you that we have received your CV. Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.