Account Manager
- Recruiter
- Vacancy Filler Ltd
- Location
- Kettering, Northamptonshire, England
- Salary
- £30000 - £35000 per annum + Excellent Benefits
- Posted
- 08 Dec 2016
- Closes
- 05 Jan 2017
- Ref
- DEC20160679
- Contact
- Vacancy Filler
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job title: Account Manager
Location: Kettering
Salary: up to £35,000
To be successful in this role you will be a very well organised and self-motivated individual, who is able to work with senior management.
The Account Manager will report into the Senior Commercial Manager.
Main Duties and Responsibilities:
As Account Manager, you'll be responsible for the following:
- Take and understand briefs / directions from customers
- Establish requirements of brief / direction
- Challenge customer briefs to ensure best possible solution for customer and Sterling
- Provide accurate and profitable estimations for projects
- Evaluate projects on ongoing basis in terms of delivery, quality and profitability
- Effectively distribute Customer feedback.
- Identify risks to delivery and escalate to manager
- Comply with Sterling reporting procedures and ensure all practices and systems are followed under the ISO, FSC and PEFC Accreditation
- Assist, support and initiate in areas where you are non-revenue accountable, including brainstorms, team meetings and make a positive contribution to maintain the Sterling image and personality
- Ensure all client invoicing is produced accurately and in time of agreed Sterling and customer deadlines
- Ensure absolute accuracy of monthly budget summary
- Achieve monthly budget
- Ensure purchase orders are obtained for all projects in a timely manner
- Confirm all disputes in writing and inform manager
- Ensure the provision of internal Account Management are of a quality consistent with Sterling standards
- Develop and maintain a professional relationship with customers and ensure external Account Management are regularly informed of status progress and issues
Product Knowledge
Demonstrate a competent understanding of Sterling Solutions services, including:
- Litho Print
- Digital Print
- Web to Print
- Storage and Fulfilment
Skills & Educational Requirements:
- You will have sufficient training, experience, knowledge and other qualities to act as our competent person
- You will need to have networking skills to coordinate with other staff, clients and suppliers.
- Computer literate, with a working knowledge of Microsoft Office applications
- A valid UK driving licence is essential
- Self motivated
- Excellent oral and written communication.
- Man management
- Clear and strategic thinker
- Excellent personal presentation skills
- Managing numeric information
- Being thorough and professional with attention to the detail
- Meeting deadlines and multitasking
Communication Skills
- Demonstrate ability to brief, inform and motivate internal department teams and external account team.
Required Skills and Experience:
- Previous experience within a fast paced manufacturing environment.
- Able to work under pressure and accept accountability.
- A team player
What's in it for you?
Benefits include Pension and Healthcare on completion of probationary period, Childcare Voucher Scheme, Ride to Work Scheme.
How to apply
If you feel you have the relevant skills and experience for this position, please click on 'Apply' and upload your CV.