Customer Services and Administration Assistant

Customer Services and Administration Assistant

Permanent

Based in Croydon 

£18,000pa including OLW

CAYSH is a South London charity delivering accommodation, advice and support services to young people facing homelessness/housing crisis. We provide a safe place to stay for young people who would otherwise be homeless and provide advice and guidance to thousands more facing homelessness and other challenges.

We are looking for an enthusiastic and effective customer focused administrator to support our Executive Assistant. As the first point of contact to external visitors and service users at our Head Office, including some with special requirements and challenging behaviour, you will provide outstanding customer service, both face to face and over the telephone. You must therefore be able to demonstrate skills and experience in meeting and greeting visitors.

The appointed candidate will be responsible for general administration and the role also offers the opportunity to work on various projects.

To be successful you must have a genuine passion for delivering outstanding customer care, as well as being a highly effective communicator with a good standard of English. Proven experience in administration is a must as is experience of planning and organising to meet deadlines. You must also demonstrate experience of problem solving and making decisions with minimum supervision.  Experience of using IT packages such as Microsoft Word and Excel is also essential, as is commitment to equal opportunities.

Closing date: Monday 20^th December 2016

Interviews will be held during on 2^nd and 3^rd January 2017