Customer Service Advisor
- Recruiter
- JR Personnel
- Location
- Loughborough
- Salary
- £18,000 - £20,000
- Posted
- 06 Dec 2016
- Closes
- 14 Dec 2016
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
JR Personnel are an employment agency acting on behalf of a client who is looking for:-
CUSTOMER SERVICE ADVISOR
GERMAN SPEAKING (PV10336)
Permanent
Loughborough based
£18,000 - £20,000 - 36.25 hours per week
Our client is looking for a German speaking customer service professional to join a busy team spanning three markets including the UK, USA & Germany
Role profile:
- Dealing with customer queries, via email, letter or fax
- Handling Customer complaints
- Accounts Management
- Processing orders & returns
- Payments allocation
- Issuing cheques
- Credit Control
Person profile:
- Confident and self motivated
- Excellent communicator both written and oral
- Able to demonstrate logical thinking and predict patterns or repeat behaviour
Essential criteria:
- Fluent in German to a near native proficiency
- Educated to GCSE grade C or above or equivalent
- Possess certificates/proof of foreign language skills, as applicants required to speak in German at interview
- Previous experience of customer service and an understanding of processing order and stock management
Desired criteria:
- A knowledge of the Fashion industry
Due to the number of responses generated we are unable to get back to every applicant.
If you have not heard from us within seven days you will not have been successful on this occasion.