E Commerce CS Manager - Multi Channel
- Recruiter
- Contact Centre Recruitment Ltd
- Location
- Nottingham
- Salary
- 40000.00 - 50000.00 GBP Annual + plus benefits
- Posted
- 26 Nov 2016
- Closes
- 08 Dec 2016
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
- Ensure the e-commerce Customer Service strategy, vision and goals are effectively communicated and understood.
- Champion a positive customer-centric culture and collaborative working across e-commerce and the brands supported.
- Consistently achieve centre KPIs and SLAs whilst ensure a consistently high level of..... click apply for full job details
- Champion a positive customer-centric culture and collaborative working across e-commerce and the brands supported.
- Consistently achieve centre KPIs and SLAs whilst ensure a consistently high level of..... click apply for full job details