Customer Care Service Manager
REFERENCE: TSLTF0256
LOCATION: Worthing
JOB TITLE: Customer Care Service Manager
SALARY: GBP24,000 to GBP25,000
BENEFITS: Pension - On-site parking - Free bus travel car
WORKING HOURS: Full Time
Our client is a passenger transport company which operates numerous bus services across East & West Sussex, Brighton and Surrey. The company also has a small fleet of luxury coaches which are used for private hire. We are now seeking a Customer Care Service Manager to oversee a small team based in Worthing.
THE ROLE: We have an excellent opportunity for a Customer Care Service Manager, who will be required to guide and support our client's busy Customer Service desk. You will hold a strong and proven track record in the Customer Service sector. Experience in the transport industry and/or knowledge of bus timetables would be an advantage.
THE CANDIDATE: The successful candidate for this Customer Care Service Manager position will require a strong experience in a customer service environment, together with excellent communication skills, both written and verbal. Experience dealing with complaints would be a strong desirable as you will be required to take overall responsibility for the Customer Service desk.
Key experience essential for the role:
Are you the Customer Care Service Manager we are looking for? If YES then please hit the Apply now button:
You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.
LOCATION: Worthing
JOB TITLE: Customer Care Service Manager
SALARY: GBP24,000 to GBP25,000
BENEFITS: Pension - On-site parking - Free bus travel car
WORKING HOURS: Full Time
Our client is a passenger transport company which operates numerous bus services across East & West Sussex, Brighton and Surrey. The company also has a small fleet of luxury coaches which are used for private hire. We are now seeking a Customer Care Service Manager to oversee a small team based in Worthing.
THE ROLE: We have an excellent opportunity for a Customer Care Service Manager, who will be required to guide and support our client's busy Customer Service desk. You will hold a strong and proven track record in the Customer Service sector. Experience in the transport industry and/or knowledge of bus timetables would be an advantage.
THE CANDIDATE: The successful candidate for this Customer Care Service Manager position will require a strong experience in a customer service environment, together with excellent communication skills, both written and verbal. Experience dealing with complaints would be a strong desirable as you will be required to take overall responsibility for the Customer Service desk.
Key experience essential for the role:
- Proved Customer Service track record
- Previous experience of dealing with complaints
- Management experience would be desirable
- Exposure to the transport would be advantageous
- Excellent communication skills
- Able to commute to Worthing
Are you the Customer Care Service Manager we are looking for? If YES then please hit the Apply now button:
You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.