French Speaking Customer Service Coordinator

FRENCH SELECTION UK  
French Speaking Customer Service Coordinator
Customer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, French Speaking, Spanish Speaking, Coordination, Administration, Sales
Salary: £23,000 + Benefits
Location: Enfield, North London

20 minutes by public transport from central London.
Within a short distance of the M1, M25 and North Circular.

Ref: 590FR

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: Ref: 590FR
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a British company that is a market leader on an international scale. Their invested interest in their industry allows them to provide customers with a comitted, tailor-made service of the highest quality and continual innovation of their line of products.

Main duties:
Your role within the company will consist of providing a high standard of customer service to new and existing clients while supporting the team internally with daily tasks.

The Role:
- To be the 1st point of Contact for French speaking clients and Sales team
- To create & maintain a strong relationship with new & existing clients
- To create & maintain imformation on the company database.
- To check all of the relevent information (credit, delivery details, price, quantity, etc...) and process orders
- To ensure that all customers enquiries are dealt with in a timely manner
- To coordinate with and support other departments
- To issue reports as and when needed for management, clients and the team
- To work as part of a team and autonomously at times

The Candidate:
- Fluent in French (written & spoken) in addition to English - Essential
- Previous experience working in a similar role (Customer Service/Sales Administration/ Pre-Sales)
- Excellent communication & interpersonal skills
- Confident, proactive & dynamic
- Computer literate (excel/MS Office…)
- Able to work to tight deadlines and prioritse in a fast paced environment
- Creative person, able to provide new solutions/ideas
- Additional languages are advantageous

The Salary:
£23,000 + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom