Customer Advisor

Recruiter
Pertemps
Location
Bristol
Salary
Competitive
Posted
01 Dec 2016
Closes
29 Dec 2016
Contract Type
Permanent
Hours
Full Time
Customer AdvisorSouth Bristol??15,600 Plus BonusExcellent BenefitsStart Monday 21st November 2016Free Parking on siteDo you enjoy talking to customer and ensuring that you give them 100% customer service ?I am currently looking to recruit several customer service agents to work for a well established company in Bristol.I am looking for dynamic and self motivated individuals that are keen to provide outstanding customer service.You will receive excellent training with continued support form your Team LeaderMonthly Bonus and excellent benefitsMain Duties" Taking inbound calls from customers that are interested in various plans" Ensuring data protection is not breeched" Understand each call if you are not sure flag up any issues to your Team Leader" Change any details of customers as requested" Update the system after each callSkills Required" A desire to provide customer service excellence every time" Use listening skills to understand the needs of the customer" Strong communication and grammatical skills, both verbal and written" Attention to detail to ensure accuracy" High attention to detail" Excellent organisational skills" Ability to listen/read with care, identifying complete customer requirement" Competent keyboard skills and familiarity with modern office software" Good time-keepingBenefits25 days holidayExcellent pension schemeIncentive planSubsidised gym membershipFlexible employee benefits scheme.Free parking ( first come basis )Monthly BonusProgressioAll successful candidates will be required to undergo a Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including Identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks.If you are interested in applying please click on applyDue to the high volume of CVS I receive should you not receive a reply in 5 working days then I am sorry you have not been shortlisted on this occasion please carry on applying for further roles on our website