Sales Consultant - Gloucester

01 Dec 2016
12 Dec 2016
Contract Type
Full Time
Travel Money Advisor / Sales Consultant The Travel Money Advisor, known externally as a Sales Consultant/ Foreign Exchange Consultant is the driving force of the business, you will be dealing face to face with your customers, assisting them to buy and sell foreign exchange, all whilst providing your clients with exceptional customer service. There's never been a more flexible way to escape your daily routine and earn some extra money. Whether it's leaving the washing up for Washington, or going from breakfast to Brazil - as a Travelex employee you'll get to spend your shifts listening to all the stories about your customers' holiday destinations and adventures.Role Responsibilities: - Assist customers face to face with all queries ranging from sales, refunds, compliments to complaints- Ensure full compliance with all business and legal regulatory requirements- Generate new business and build relationships whilst providing your customers with expert advice and exceptional serviceRemuneration & Rewards: - ??7.20 per hour, salary paid monthly -??8,896 per annum On Target Earnings- Incentive scheme to enable you to earn more- Full training provided- 22 Days holiday (pro rata)- Contributory pension- Flexible benefits including childcare vouchers- Opportunity to study for NVQ in Customer Service- Discounts and cash back offers with 1000s of retailers- Discounts at Asda's staff canteen- Option to buy or sell holiday entitlementAbout Travelex We are the world's leading foreign exchange specialist and we strive to keep it that way. We are expanding into new markets, broadening our availability in existing markets and extending our mobile and online offering. We need passionate, committed individuals to help us continue to make this happen. At Travelex, you may work in a shop, office or airport, but you are part of a much wider global business with shared goals and priorities. Each and every role we recruit for is shaped by customer service, whether it's on the front line selling Travelex pre-paid currency cards, developing new business or sharing best practice. Our colleagues are our greatest asset and we aim to create a great colleague experience, a communications culture based on two-way conversations, and an environment that develops people's talent and skills and rewards them appropriately for the work they do. As a global brand and a global employer, we recruit and develop people in a range of roles across retail, sales, customer service and support. We offer a variety of training and career development opportunities and are proud to promote diversity and equal opportunity. To know more about our company, visit Personal Specifications: - You must have a passion for listening and interacting with your customers- Ideally have retail, sales or customer service background (foreign currency experience is not essential)- GCSE - maths grade C or above- Numeracy skills (you will need to pass a numeracy test)- Be confident to work in isolation with little to no team interaction- Knowledge of a 2nd language would be an advantage- Have drive, determination and resourcefulness to promote products- Enjoy working to achieve and exceed your targets- Be flexible, this role requires shift work which works on a rotation basis including weekends (there are various shifts: The earliest start time is 08:30 Monday - Friday, latest finish time 20:00. Between 08:30 - 19:00 on Saturday, and between 10:00 - 17:00 on Sunday. Opening hours may be reduced in winter months)- Be able to work in different locations (travel expenses are paid)- Be able to provide a checkable student/work history, plus clear credit and criminal record checks.