UC Consultant

60000.00 - 70000.00 GBP Annual + competitive
01 Dec 2016
29 Dec 2016
Contract Type
Full Time
One of the South West's rapidly expanding Cloud Businesses has recently received high levels of investment, in order to continue their outstanding services to domestic & international customers. This has resulted in them, needing to recruit a UC Consultant, or even someone with Architectural experience. Someone who has preferably progressed from the route of Engineer. In addition, who can take this knowledge and experience, to firstly, help advice engineers within the team and secondly, to orchestrate end-to-end service delivery to all customers.

You will join a global team of very capable UC Engineers, and be responsible for ensuring our hosted facilities are operating effectively, taking advantage of the latest technologies. You will have a strong technical background in enterprise level design and data centre deployments with great customer service and communication skills to deliver both technical support and project capabilities.

You will also have Strong communication skills, with the ability to work in a high pressure, dynamic and rapidly growing environment. Also having the ability to work productively with others technical specialists e.g. Microsoft engineers.

The following skills are required. However, the company will not expect you to have outstanding experience within each category, and will help to provide daily support in areas of weakness;

* Pre-sales Technical Design Authority (TDA). Own the proposed solution, obtain validation from Service Design and / or Service Operations as required.
* Project and Roadmap TDA/Design Authority (DA). Own the project technical design, and technical risk, issues and constraints. Technical interface and lead to Partners and Customer. Support the PM through all stages of the project. Own process and procedural development required for continual improvement and development of new services.
* Project Leader/Owner. Own simple projects including PM activity including but not limited to PID, planning and forecasting, design, scope, schedule, resourcing, budget, risk, quality, change, stakeholder management.
* Project Consultant. Perform complex technical consultancy. Lead customer towards standard product offerings. Support Business Partners in understanding standard product offerings. Technical Gap analysis. Participate in temporary on-call rota to support the projects during key phases such as Change, Testing, UAT, Go-Live and Early Life Support.
* Build Engineer: Build, commission, test, and deploy technical deliverables. Understand and deliver to Company processes and service designs. Own Operation Acceptance Criteria and ensure they are delivered to customer and Service Operations requirements.

How you day will look;

* Primary activity to work as part of Project Delivery with a PMO Project Manager (PM) to delivery projects for the company itself as well as customers.
* Execution of any information security activity as guided by your line manager or by the Information Security function in Service Design.
* Exemplify project delivery and service culture.
* Other duties as directed by your manager from time to time.

This is an amazing opportunity to join an ambitious service provider in Bristol, with significant expansion plans for the coming years. You will join in a high responsibility and business critical role, therefore this is best suited to an individual with real drive and ambition. Looking to make the next step in their career and join a team that can offer an exciting long-term opportunity, benefits and challenge. Focusing on staff wellbeing and personal technical development is very important to them.

Skype for Business or Microsoft Lync certifications are desirable and won't be held against applicants. However, at this level we would expect Candidates to have achieved MCSE status. Exposure to design and deployment of Enterprise Voice will make you stand out against the crowd.

HOME WORKING IS ON OFFER, and as a full-time employee, you will benefit from BUPA Private Medical, Free Parking, 5% Personal Pension plan, Vitality Health Plan, Critical Illness Cover, Death in Service Cover, Income Protection Plan and 23 days holiday per year.

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