Customer Care representative (shift role)

Recruiter
Connect 44 UK
Location
Reading
Salary
Competitive
Posted
01 Dec 2016
Closes
29 Dec 2016
Contract Type
Contract
Hours
Full Time

Connect44 has opening for Customer care representative in Reading, UK people need to live in Reading ad have own vehicle.

Role:

  • Taking calls and emails from end customers regarding faults on their network (predominantly within fixed-line/optical transmission networks)
  • Log all tickets on the trouble ticketing system for engineers to pick-up and start the fault resolution.
  • Ensure tickets are responded to within the set SLAs agreed between our client and the end customers.

Please send your Cvs if you have skills required.