IT Support Desk Engineer

Location
Wigan, Greater Manchester, England
Salary
£18000 - £20000 per annum
Posted
01 Dec 2016
Closes
29 Dec 2016
Ref
00062043
Contact
Recruitment Genius Ltd
Sectors
IT
Contract Type
Permanent
Hours
Full Time
This leading provider of Workforce Management Software, authors of a tracking software has an opportunity for an enthusiastic & punctual individual based from their offices in Wigan.

The role will include duties as follows:

- Hardware and Software Telephone/remote support from their offices at Wigan.
- Cabling and testing of IP based Time & Attendance Data Capture terminals and IP Access Control door controllers
- Customer software training/coaching
- Installations and hardware customer site maintenance
- Customer software training and configuration
- Assistance with the updating and development of website
- Assistance with software development & testing
- Access control software user training
- Assistance in the production of software documentation, including help files
- Assistance in production of technical sales support information
- Ad-Hoc duties as requested

In return the successful applicant will be rewarded with a salary of up to £20,000 per annum, mobile phone and company pension.

The Applicant

Experience or education of remote software and hardware support. Excellent telephone manner, a good understanding of network infrastructure including server, client and communications. An understanding and experience of working with SQL server.

Experience and knowledge of fitting/cabling electrical systems. Flexibility to work away from home, driving license and a good telephone manner is essential.

An interest in Electronics and or software development would also be an advantage.

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