Receptionist - London

Britannia Hotels
01 Dec 2016
02 Dec 2016
Contract Type
Full Time
Britannia Hampstead Hotel, London

Britannia Hotels is the fastest expanding independent UK hotel group, currently we have 51 hotels (and growing) and 6 Pontins Holiday Parks. A fiercely independent, innovative and thriving company, our success has been built on the can-do attitude of the people who work for us.

Role Title: Receptionist

Reporting to: Front of House Manager

Main Responsibilities

To check in and checkout guests and groups effectively.
To maximise room sales and to promote food and beverage facilities.
To provide information to guests on all hotel products and services.
Knowledge of Opera booking systems preferred
Cash handling, balancing floats
Answering telephones and taking messages

Person Specification

Previous experience as a hotel receptionist would be an advantage
Previous computerized guest reservations and billing experience would be an advantage.
Ability to relate easily to guests, other staff and management.

Employee Benefits

28 days holiday including bank holidays per annum
Discounted weekend breaks
Regular Appraisals
Pension Scheme
Meals on duty
Uniforms (Hotel based staff only)
Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.