Customer Service

Our client based in North Bristol are looking for friendly and positive Customer Service Representatives to join their welcoming team within their Home Insurance Division.

You will:

Provide outstanding customer service, taking a variety of calls, including:

• New customers
• Existing customers
• Retaining those customers considering leaving
• Deal with policy amendments
• Provide quotations
• Process new policies

Meaning that every day will be varied and challenging!

You will be:

• Friendly, polite and enthusiastic
• Willing to learn
• A great team player
• Able to provide top class customer service - no matter what day or time
• Professional
• Have some form of customer service background

In return you will receive:

• A very competitive salary
• 12 weeks training
• Subsidised canteen
• Relaxing courtyard
• 24 days' holiday - which increases after two years' service
• An annual bonus scheme based on company and personal performance
• Flexible benefits package (e.g. discounted retail vouchers, great value dental insurance, childcare vouchers)
• A competitive pension, paying twice the amount you pay, up to 14%
• A generous 25% discount off our general insurance products including home, pet and travel. Up to 50% discount on your car insurance and up to 20% discount from life products.

Other details:

• The start date for this role is the 16th January 2017
• You'll work on average a 37.5 hours a week (7.5 hours a day) and you will work in accordance with our opening hours which are Monday - Friday 8:00am - 9:00pm.
• The role also includes working 3 in 8 Saturdays and 2 in 8 Sundays between the hours of 8:00am and 5:00pm

This is a fantastic opportunity - please apply today to be considered!