Customer Service

Red Recruitment
18000.00 GBP Annual
01 Dec 2016
12 Dec 2016
Contract Type
Full Time

Our client based in North Bristol are looking for friendly and positive Customer Service Representatives to join their welcoming team within their Home Insurance Division.

You will:

Provide outstanding customer service, taking a variety of calls, including:

  • New customers
  • Existing customers
  • Retaining those customers considering leaving
  • Deal with policy amendments
  • Provide quotations
  • Process new policies

Meaning that every day will be varied and challenging!

You will be:

  • Friendly, polite and enthusiastic
  • Willing to learn
  • A great team player
  • Able to provide top class customer service - no matter what day or time
  • Professional
  • Have some form of customer service background

In return you will receive:

  • A very competitive salary
  • 12 weeks training
  • Subsidised canteen
  • Relaxing courtyard
  • 24 days' holiday - which increases after two years' service
  • An annual bonus scheme based on company and personal performance
  • Flexible benefits package (e.g. discounted retail vouchers, great value dental insurance, childcare vouchers)
  • A competitive pension, paying twice the amount you pay, up to 14%
  • A generous 25% discount off our general insurance products including home, pet and travel. Up to 50% discount on your car insurance and up to 20% discount from life products.

Other details:

  • The start date for this role is the 16th January 2017
  • You'll work on average a 37.5 hours a week (7.5 hours a day) and you will work in accordance with our opening hours which are Monday - Friday 8:00am - 9:00pm.
  • The role also includes working 3 in 8 Saturdays and 2 in 8 Sundays between the hours of 8:00am and 5:00pm

This is a fantastic opportunity - please apply today to be considered!