Client Experience Manager - Wells, Somerset

TribePost Ltd
30 Nov 2016
07 Dec 2016
Contract Type
Full Time
Client Experience Manager Location: Wells, SomersetSalary: Up to ??20k- scope to significantly increase this with business growthContract: Full time, permanent This is a fantastic opportunity for the right candidate to make a real difference. Find Peace of Mind is a small company with a big ambition - to enhance levels of wellbeing in society by transforming people's relationship with their finances.The role will involve:??? Managing individual client journeys from start to finish ensuring exceptional service is maintained throughout including:o Liaising with product providers and other third partieso Preparing client reviews, documents and reportso Administering applications and information requestso Working closely with advisers and clients ??? Identifying opportunities to improve client satisfaction??? Driving process improvementThe ideal candidate will:??? Have a desire to make a real difference to people's lives ??? Have strong written and verbal communication skills??? Be able to work in a small team as well as independently ??? Be a self-starter, able to take the initiative to get a job done??? Ideally have some experience in financial services, or be willing and able to learn quickly??? Be looking for a challenge and able to help drive the business forwardWhat's in it for you???? An exciting opportunity to make a real difference ??? A starting salary of up to ??20,000, depending on experience, with the scope to increase this with business growth??? The opportunity to join a passionate and hardworking team in a relaxed office environmentIf you feel you have the skills and experience to be successful in this role then apply today! Keywords: Client Experience Manager, Customer Service Manager, Customer Service, Customer Services, Customer Relations, Client Relations, Client Support, Customer Support, Client Care