Apprenticeship in Customer Services (working within the International

South Cheshire College is a very successful Further Education college situated in Crewe, with convenient access to Cheshire and surrounding areas. The GBP74 million campus boasts excellent facilities, focusing on the achievement of the students. Along with outstanding financial health, the college was awarded 'Good' in its Ofsted Inspection in February 2016 and as a result confirmed its position as a leading provider in the region. It has also been recognised with the Investor in People Gold award.

Inspire Believe Achieve

Apprenticeship in Customer Service (working within the International Exchange Team)

Salary: National Apprenticeship Wage

Working hours: 37 per week (including evenings and weekends)

The successful applicants will be required to work with the International and External Funding team and will develop skills, knowledge and experience in all aspects of customer service. This will be via on the job training and formal training sessions to establish knowledge and understanding.

The role will require liaison with members of the international team, international students, other support staff, lecturers, external organisations and host families. This will also include any associated administrative tasks.

You will complete all components of the Apprenticeship Framework leading to an Intermediate Apprenticeship in Customer Service. This consists of the Level 2 Diploma in Customer Service, Employment Rights and Responsibilities and Level 1 Functional Skills in English and Maths (if required).

With a minimum of 4 GCSEs (including A - D in Maths and English) or equivalent, you will be a competent user of computer software packages including Microsoft Office and Outlook. The successful applicants will be able to demonstrate a commitment to the successful completion of the apprenticeship with the desire to learn and develop new skills.

In addition to attractive salaries, we offer 35 days' holiday in addition to 8 Bank Holidays, pension scheme, free parking, on-site fitness facilities, hairdressing and beauty salons/spa, restaurant, shop and childcare facilities.

When applying for this role, please reference AoC Jobs as your application source when asked.

Closing date: Monday 19 December 2016

South Cheshire College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to provide a DBS Disclosure.