Customer Service Advisor/Essential Banker
Hours: 35 hours per week
Monday - Friday 9am-5pm Plus every Saturday 9am-12pm
Make a real difference to your community.
Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.
Essential Banker/Location: Henley-on-Thames
This is the ideal opportunity to make a significant difference to your community, by supporting local events and voluntary activities and taking full ownership of our customer needs to provide the best experience at all times. Deepening customer relationships, we'll depend on you to help grow the business and strengthen the
Barclays brand, purposes and values in the community, while working collaboratively with your colleagues to deliver on our vision to be the 'go-to' bank.
This role is all about making the customers' lives much easier by building an understanding of local people and meeting their needs and ambitions.
As a Community Banker, your skills and qualifications will include:
- Experience of operating in a customer facing role where service is paramount
- The proven ability to meet performance standards
- A flair for managing your time effectively to ensure high-quality, timely and consistent results
- A passion for resolving problems using your experience and judgment to manage customer expectations
All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager