Customer Service Advisor

Recruiter
SI Recruitment
Location
Harrogate, North Yorkshire
Salary
£14,200 - £18,250
Posted
28 Nov 2016
Closes
12 Dec 2016
Contract Type
Permanent
Hours
Full Time

Our client, based in the centre of Harrogate is looking to recruit a Customer Service Advisor to their expanding team.

Key Responsibilities:

  • To maintain a good record of attendance and punctuality
  • To be able to competently advise clients giving clear guidance and explanations
  • To provide a friendly and helpful service displaying your passion for customer service
  • To adapt to varying levels of business and be able to cope under pressure
  • To be able to adapt to new information quickly and effectively

You must be a team player with the ability to provide an excellent customer experience. You will be answering inbound customer enquiries around a range of products and services.

You must have an excellent telephone manner, be personable and customer focused, be able to promote products and services effectively, have a desire to work in a fast paced call centre environment, and work with and adhere to policies and procedures.