Receptionist (Corporate) Mobile Cover - Birmingham

28 Nov 2016
10 Dec 2016
Contract Type
Full Time
Mobile Receptionist Salary: GBP21,000 per annum Do you currently work in a Luxury Hotel / Corporate Guest services industry or first class airline? Are you looking for unique new challenge and want to be a dynamic mobile team member? Rapport is currently recruiting for Receptionist cover Team member to look after the Birmingham and surrounding area. If you are warm, energetic and have a real passion for Guest Services and like to travel you could be the one we are looking for! Rapport is a multi award-winning provider of Guest Services and Hospitality Management in a business environment, including Reception, Reservations, Helpdesk and Switchboard. We are very proud to count some of the UK's most forward thinking blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service. Our recent awards include: Top 30 Best Places to Work in Hospitality 2014 and 2015Awarded 2 stars "Best Companies 2015"Winner of 2013 and 2014 Catey Award for Front of House Team of the Year Duties will include: Covering planned and unplanned reception support services across all of our client businessesWelcoming and greet guests at our main ReceptionEscorting guests to their booked meeting Act upon all requests that guests might have in an efficient and friendly mannerHandling external and internal calls in a professional mannerBooking of meeting rooms accurately and ensuring that all AV, room lay out and food and beverage requirements are noted in the absence of the Reservations TeamEnsuring a seamless and personal guest journeyLiaise with other departments to ensure efficient communication and guest serviceAlways act accordingly to Rapport and the client's standards The successful candidate will: Have more than one year's experience of working in hotel Front of House within a luxury environment or front line guest services within premium airline or business environment.Have an excellent command of the English language, both in verbal and written communicationBe immaculately presentedBe highly organised and have an eye for detailHave great interpersonal skills and an outgoing personalityHave passion to achieve excellent guest service in everything that they doBe able to work well under pressure and have the ability to act proactively and intuitivelyBe able to be on call and travel at short notice in the areaHave a full clean driving liecence and own car desirable Salary & benefits: The successful candidates will be offered a very competitive salary package plus a range of staff benefits, including pension and life assurance. We are committed to developing our team to the highest standard and offer excellent career and development opportunities and aim to promote from within the company. Exceptional team members can progress and become part of Rapport's management team and gain further staff benefits. Working hours are typically 7am to 7pm based on rotational shifts over a 40-hour week Monday to Friday, although the occasional weekend might be required. Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients! If you feel you qualify for the above and would like to join a vibrant team, please apply here. We will contact successful applicants with more information within 5-10 workings days. Rapport adverts always gain a high response rate, and so if you don't hear back from us in this time period, please consider your application unsuccessful on this occasion. All applicants invited to interview will be asked to produce documents that prove their right to work in the UK. Please only apply if your experience matches the above requirements or if you applied more than 6 months ago and now have the required skills and experience.