Customer Care Coordinator

Customer Care Coordinator Hays are delighted to be recruiting on behalf of a construction company based in South Ribble, who are looking to grow their Head office team and recruit a Customer Care Coordinator. The ideal candidate must have previous new build experience and experience with Customer care either on the telephone or face to face. From visiting the client myself, they outlined that this role does absolutely need previous experience in this industry and is essentially a problem solving role. Your new companyA privately owned company that has experienced exceptional growth and has a number of high quality developments across the Northwest, Cheshire and North Wales. A vibrant team that takes pride in their customer service and producing the best standard of developments that they can. Your new roleDealing with customers and managing expectations with regards to their new build defectsEnsuring customers are happy with process during their purchasePlanning remedial works and solutions with a focus on time, cost effectiveness and customer satisfactionCoordinating with sub - contractors and suppliers, and managing the schedules of mobile repair techniciansPlacing material and subcontract orders What you'll need to succeedPrevious experience in a similar role Exceptional telephone mannerAbility to handle customer enquiries and find a solutionWhat you'll get in returnFree ParkingCompetitive SalaryOn the job training For the right candidate this job will go from temporary to permanent after 4 - 8 weeks. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at