ServiceNow Architect - Oxford

Recruiter
Cognizant
Location
Oxford
Salary
Competitive
Posted
29 Nov 2016
Closes
30 Nov 2016
Sectors
IT
Contract Type
Permanent
Hours
Full Time
ServiceNow Architect - Oxford

Cognizant is seeking an experienced ServiceNow Architect to be based at key client in Oxford.

Key Responsibilities:

ITIL Process consulting and/or implementation

ServiceNow Implementation

Lead and own ServiceNow technical deliveries

Guide, mentor and train team members

Create value-adds and accelerators on ServiceNow

Define and implement differentiators for ServiceNow development and support projects

Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS

Experience on Mobility, Discovery and Orchestration

Java Scripting

Excellent understanding of ITIL processes

Ability to define and implement best practices

Experience in creating and modifying workflows

Design, development and deployment in ServiceNow

Documentation and review activities

Complex data migration

Conducting trainings on ServiceNow

Complex ServiceNow integrations

Creating custom applications

Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable

Good understanding on ServiceNow dedicated and shared instances usage and feasibility

Creating customer reports and dashboards

Conducting and document due-diligence for customer tools, process and projects

Configuration management - process definition, modelling and process refinement

CMDB and Discovery troubleshooting

ServiceNow foundation data management and Datamodelling

LDAP integration

Integration architecture

Ability to create templates for foundation data, CMDB etc.

Experience in Java and related web technologies is preferred

Key Skills and Experience:

Experience on ITIL Process consulting and/or implementation

Experience in design, development and deployment in ServiceNow

Excellent experience on complex ServiceNow integrations

Experience on configuration management - process definition, modelling and process refinement

CMDB and Discovery troubleshooting

Experience on ServiceNow foundation data management and Datamodelling

Creation of script based assignment and approval rules.

Creation of Business Rule, UI Action by using Glide script.

Creation of Glide Record object

Creation of custom related list.

Creation of Access Control List with the help of Scripting.

Creation of Script based UI Policy and Client Script.

Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate

Querying the table by using Glide Record

Referencing Glide List

Debugging script

Creating and customizing UI and pages using Jelly

Working with complex Log Files.

Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly

Designing of Macros and Formatters.

User Administration

Web Service Integration

User Interface Level Integration

MID Server Integration

Integration with tools, applications and systems

Mobility and related integration

AngularJS, Node.js and Bootstrap

Use of Import Sets for data loading from external file or database to the service-now.com

Relevant degree or equivalent

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 233,000 employees as of March 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

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