Junior Application Support Consultant for Accounting Software

18000.00 - 23000.00 GBP Annual
28 Nov 2016
26 Dec 2016
IT, IT Support
Contract Type
Full Time
Junior Application Support Consultant for Accounting / ERP / Rentals / Lettings / Asset Management Software, office based role near Gloucester - 1st Line Support progressing to 2nd Line Support or Consultancy & Training.

This is a supremely successful and growing company operating in the UK and abroad. Starting salary from ??18k to ??23k with product training and regular reviews. They are also happy to look at someone who has worked in accounts, and would like to move over into the IT industry supporting accounting software, or someone with IT Support and an AAT or degree in Accounting who wants to combine both skill sets.

This specialist software consultancy is a highly regarded and financially strong company who develop and sell their own integrated accounting / finance / asset management and rental software.

Recent completed projects and new clients has opened up a new role for an additional Application Support Analyst / Support Consultant to work with their integrated software. This is fully modular, built on SQL and encompasses accounting, tenants, planning, unit pricing, job costing, investments, document management, fixed assets, income analysis, funds, insurance, maintenance and finance. It is a flexible and comprehensive software solution, and a very interesting product to work with.

They are looking for someone at a junior level who wants to learn and grow with them, and is looking for a career that could take them through from the help desk to software implementation & consulting & training.

What do they want? They want a bright, enthusiastic individual to train up and there are a wide variety of backgrounds that would be a good match such as:

* EITHER - commercial accounting software support skills gained with solutions such as Sage 200, Sage ERP X3, Coda Dream, Dynamics NAV, Sage 1000, Pegasus Opera, Dynamics GP, Epicor, Access Accounts, Agresso, SAP Business One, Iris Exchequer, Infor SunSystems or similar

* OR - other Application Software Support that is relevant to their market such as Dealer Management, Estate Agency, ERP, Asset Management, Payroll or similar

* OR - previous experience supporting property management / business software such as Qube, Propman, Sage Property, Tramps, BlueBox, Manhattan, Rentman, Horizon, WinMan, Yardi, Vebra or similar

* OR a bright, outgoing new Graduate with Accounting / Business skills from their degree and some experience of IT or Accounting or software in a placement year, or a post-grad job role

* MS office skills are a must

* Someone with integrity, who has a thirst for learning, is customer focused, hard-working, determined, motivated and a good team worker

* Excellent verbal and written communication skills, enjoys problem solving and helping clients

You will be comfortable talking to all levels of people, and keen to help clients with their software queries and problems on the telephone, by email and by remote connection. You need to be able to document and log your calls, hit service level targets and be patient and understanding. You will be someone who is proactive, takes time to listen to people, and loves solving problems and understands the basics of accounting or accounting software.

This is a really super company to be a part of; the management team are friendly and approachable and you will get excellent training and mentoringand a real career path.

Please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing for details of this and many more Application Support roles