New Claims Advisors GBP19,082 OTE GBP23,000 Coleshill

Hollyfield Personnel
27 Nov 2016
18 Dec 2016
Contract Type
Full Time
Our Client, A superb company based in Coleshill are seeking a New Claims Advisor to join their friendly, successful team. Duties to include: To provide sales support to proactively increase the volume of new business via Inbound and Outbound calling in a busy contact centre environment Key Accountabilities • To deliver a high quality, responsive, consistent and industry leading telephone based sales to existing and potential clients Effectively communicate with referral sources, clients, third parties and colleagues to maintain strong communication channels and to meet and exceed expected grades of service •Maintain accurate records related to all potential, new and existing claims through the relevant IT systems in accordance with process, procedures and SLAs •To effectively process and manage to a successful conclusion all new referrals Deliver service quality that is guaranteed, supporting internal and external processes to help provide a smooth and efficient service to all clients •Maintenance of accurate and relevant records Candidates will possess or demonstrate the following •Previous experience of working within a busy targeted sales environment •Ability to work under pressure in a target driven operation Computer literate •Excellent interpersonal and influencing skills •Proven judgment and decision making skills including problem solving •Excellent negotiation skills Working Hours are based on a shift roata between 9am and 8pm to include 1 Saturday morning every 3 weeks. (Shifts can change depending on busier periods)

More jobs like this