Racecourse Steward Casual Worker

Arena Racing Company
Newcastle Upon Tyne
27 Nov 2016
06 Dec 2016
Contract Type
Full Time
Job Category: Security/Protective ServicesOccupation: General/Other: Security/Protective ServicesSecurity Guard ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for raceday visitors, corporate clients and families looking to enjoy our diverse venues. After a very successful year in 2015, we are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic! Possible duties for Horse Racing Stewards could include: Steward assistant dutiesSteward supervisory dutiescar parking steward dutiesGate and barrier steward duties Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays. If you have: a clear focus on delivering fantastic customer serviceexcellent communication skillseligibility to work in the UKrelevant experience within the hospitality and leisure industry We can offer you: competitive rates of payopportunities to receive training and work experience across a range of business areasup to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply) What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing. To register your interest for this position: Please apply on line including a covering letter and a copy of your CV. Arena Racing Company is the largest racecourse group in the UK created by a merger between Northern Racing and Arena Leisure Plc. We operate 16 racecourses, across a mix of flat, jump and all-weather tracks, hosting 39% of the UK's annual horseracing fixtures. These include some of the biggest days in the racing calendar, like the Ladbrokes St Leger Festival, Coral Welsh National, Betfred Midlands Grand National, John Smith's Northumberland Plate and the National Spirit Hurdle. We also operate hotels at Wolverhampton and the 4* Marriot Hotel & Country Club at Lingfield Park Resort, which includes a spa and golf course. And there are another two golf courses at Southwell and Newcastle.Our versatile venues are also suited for non-raceday activities such as weddings and conferences. With flexible spaces and excellent facilities we can accommodate events of any size and type.