Service Advisor

Quick Start Recruitment
27 Nov 2016
02 Dec 2016
Contract Type
Full Time
Role: Service AdvisorLocation: CroydonSalary: GBP20k-GBP24k basic GBP28k OTEQuickStart Recruitment are looking for an experienced Service Advisor to work for one of the most established car sales groups in the UK. Our client offers one of the friendliest and positive places to work within the car industry and a dynamic and lively working environment. They believe that staff are their best resource and everyone we employ receives a full induction and continuing support as they develop in their role. The ideal applicant will have experience of working in a busy Service Department in a franchised motor dealership. You will be booking in work within the capacity and capabilities of the department, raising job cards, inputting customer and vehicle data and providing precise repair instructions.A main part of this role is dealing with our lients highly valued customers; therefore you must be wellpresented, confident and have first class customer service skills, both over the phone and customer facing. The ideal candidate will be organised, a good communicator, a team player, be able to work under pressure and Kerridge experience will be preferred.Duties would include: Answering the service centre phoneAllocating after sales emails - from customers to the right branchMake up service centre job cards from sales staffQuote and sell service plansInvoicing both external and internal customersOrdering parts for retail work This role requires excellent skills in: Written and verbal communicationMulti-taskingITCustomer serviceOrganisational and workload prioritisingEVO software - not essential but desirable (training will be given) Required experience: Receptionist/Admin: 1 yearMotor-Trade experience: 1 year Feel you would be a great Service Receptionist / Advisor ? Apply today and we'll be in touch with more info