Customer Service Advisors

Omega Resource Group are currently recruiting for Customer Service Advisors to work in a busy customer service centre based in Theale. The position will suit anyone that has a passion for customer service as well as a keen commercial mind-set to optimise sales opportunities.We are looking for confident people with good IT skills, and an outgoing personality, who are able to provide our customers with the very best customer service. Customer Service experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you! Desirable Skills:-Communication-Customer Retention-Customer Service-SalesAs a Customer Service Advisor you will be responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, responding to sales enquiries and dealing with customer complaints. Hours: 09.00-17.00/10.00-18.00Good rates of pay with a weekly bonus scheme. Generous Staff discount. Buzzing workplace. You must be available to start on the 31st October to commence full training!Omega Resource Group Ltd is acting as an Employment Business in relation to this vacancy.