Are you looking for a career in office environment? We are currently recruiting for various commercial roles in Poole and Bournemouth. Here is an example of your job duties. • Greet customers or other personnel of the firm by phone, in person, or through electronic media, including email • Assess the needs of customers and provide information concerning the services, procedures, and guidelines of the firm • Handle requests and transactions, or direct the matter or person to the proper department • Assist in resolving problems and complaint raised by unsatisfied customers • Process applications or forms to ensure completeness and accuracy • Enter data and forward paperwork afterwards • Prepare files and documents and files in MS-Word, Excel, PowerPoint presentations and use databases or Access • Operate office equipment like fax machines and printers • Perform data gathering and research activities and provide reports or summaries of information collected • File documents; develop and modify filing practices - this includes the usage of electronic in addition to paper records Who are we looking for: • High level of literacy, numeracy skills • Ability to work both on own initiative and as part of a team • Enthusiasm and capacity for hard work as well as be determined and proactive • Bubbly and friendly personality • Knowledge and confidence with different IT packages. If you are interested, please speak to Anna at Mploy in Poole for more details.