Customer Service Advisor

Recruiter
Uniting Ambition
Location
Stoke-on-Trent
Salary
Competitive
Posted
27 Nov 2016
Closes
06 Dec 2016
Contract Type
Permanent
Hours
Full Time
Inbound Customer Service Opportunity Our client is looking for passionate customer service advisors to answer incoming calls from existing customers. Using your natural people skills you will be required to build a great conversation with the customer, resolve their queries and ensure they are left with a smile on their face. Providing quality customer care throughout the customer's time with the company and maintaining excellent relationships. As a Customer Advisor what skills & experience will I need? Possess the ability to handle complex or difficult telephone enquiriesUpselling & cross sellingDemonstrate the ability to problem solve and effectively resolve customer expressions of dissatisfactionPossess the ability to give fantastic customer service, be driven and able to show excellent communication skills.Great listening skills!The ability to build rapport with customers Salary 14-16k Hours - Shift patterns between Monday and Saturday.