Customer Service Assistant

Bishop Grosseteste University
25 Nov 2016
05 Dec 2016
Contract Type
Full Time

Customer Service Assistant (Retail Support Team) BG (Lincoln) Ltd

Salary: £14,717 
Closing Date: Monday 12 December 2016
Interview Date:  Friday 16 December 2016 
Reference:  1617-36

Full Time, Permanent Role : 37 hours per week 

BG (Lincoln) Ltd is the commercial arm of Bishop Grosseteste University. We provide food and beverage services across the Bishop Grosseteste campus through our retail outlets Curiositea, Refectory and Bar BG, and we operate a commercial conferencing business which makes full use of our unique on site facilities.

To support our continued growth, we are looking to recruit into our Customer Service Assistant team.

We are looking for candidates who will work as part of the team to achieve sales targets through a focus on selling and delivery of world class service to our guests and who will add value to the efficient and profitable running of our retail areas.

To be successful in this role you will first need to demonstrate a high level of customer service experience gained in a busy customer facing environment and you will need to have had career experience in one or more of our key areas of coffee, catering or bar. Candidates will need to have a passion for food/coffee, are expected to be self-motivated, have an extremely high attention to detail and have knowledge of food safety procedures and practices.       

Please note we are not able to offer fixed working hours as we set our rota to the service needs of our students and external clients. Candidates will be expected to work five days per week and late evenings and weekends as an intrinsic part of the position on offer.

We see the development of our staff as an essential part of our business and look to offer development opportunities as part of our staff review process.