Learning and Development Manager, Onboarding and Induction

Job type: Full-time, Permanent Location: Flexible Elavon is wholly owned by U.S. Bancorp (NYSE: USB) and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico, and Puerto Rico. As the #1 provider for airlines and a top five provider for hospitality, healthcare, retail, and public sector/education, Elavon's innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized. Your career is here at Elavon It's an exciting time to be in the payments industry, and at Elavon, we know our company is only as strong as our people. We are constantly on the lookout for strong team members who can provide value and superior service to our customers and partners worldwide. Elavon is committed to a diverse workplace, and we celebrate the individuality of each member of our global team. We provide benefits to help you protect your health and financial security; they also give you peace of mind. We invest in your career growth with development resources that give you the opportunity to stretch and shine. We draw strength from diversity At Elavon, embracing diversity and fostering inclusion are business imperatives. We view everything we do through a diversity and inclusion lens to deepen our relationships with our stakeholders. ROLE OVERVIEW: We know that Induction Training is absolutely vital for our new starters. Good induction training ensures new starters are retained, and then settled in quickly and happily to a productive role. Induction training is more than skills training. On the point of values and philosophy, induction training offers a wonderful early opportunity to establish clear foundations and expectations in terms of ethics, integrity, corporate social responsibility, and all the other converging concepts in this area that are the bedrock of all good modern responsible organisations. As the LDM Onboarding and Induction you will be responsible in ensuring that induction training is properly planned and managed. You are a key support person for them during their first few weeks and months in Our organisation. An induction training plan must be issued to each new employee, before the new employee starts, and copied to everyone in the organisation who's involved in providing the training, so the new starter and everyone else involved can see what's happening and that everything is included. Creating and issuing a suitable induction plan for each new starter will help them do their job better and quicker, and with less dependence on your time in the future. ROLE RESPONSIBILITIES: As an LDM Onboarding and Induction you will design create, develop and execute the Induction Programme using blended learning alternatives and will include: Enhance the existing Envision Elavon global one-day Induction Programme by providing our new employees with a comprehensive understanding of all the key areas that they will interact with as part of their daily roles. This will be role specific and include some/all of the following areas: Pricing, Product, Credit and Risk, Finance, Operations departments (Fraud, Chargebacks, Payment Exceptions, Boarding etc. Building an effective process to ensure all mandatory training relating to health and safety and other essential regulatory, compliance or legal areas are completed. Training evaluation - to Kirkpatrick Level 5, and including ROI, paying particular attention to the transference and application of learning. On-going Coaching touch points, and refreshers relevant to the role On-going review mechanisms to ensure training materials are up-to-date on all mediums offered with the relevant SME's Where applicable, field and site based observations You will need to be a passionate L&D professional dedicated to ensuring groups of newly hired people develop a rapid sense of belonging and engagement to Elavon. ROLE REQUIREMENTS: Engaging Facilitation style Stakeholder Management skills Programme Management skills Experience of developing Onboarding and Induction programmes Influencing key decision makers Independent thinker and action oriented Completer Finisher Team ethics Creative and challenges status quo WE OFFER: Excellent package including performance bonus, contributory pension and health care with BUPA; Highly professional, multicultural environment and high standards of work; Professional trainings, opportunity to develop career path in organizational structures, support in career planning; Work in a dynamic team with a supportive inclusive culture and strong values; Interaction with Colleagues across the globe; Good atmosphere at work and comfortable working environment; Opportunity to participate in social and community projects Compliance: This role has been identified as a Controlled Function ("CF") under the Central Bank of Ireland's Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose. U.S. Bank Named a 2016 World's Most Ethical Company?? by Ethisphere Institute Elavon are an equal opportunities employer and as such make every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.