Assistant Manager

Job Title: Assistant ManagerLocation: Redhill, ReigateSalary: Up to GBP20,000Role: PermanentOVERVIEWOur client is a multi-product retailer who is looking for strong retail managers who are able to manage a complex stock room, shop floor operations and to meet customer service expectations. To be successful in this role you'll need a genuine passion for retail and customer service and excellent leadership and coaching skills. Your enthusiastic and energetic approach coupled with the ability to plan and prioritize will drive tangible results and in turn your own professional success.IDEAL CANDIDATE A warm, positive and passionate leader with experience in a fast paced, service orientated environment is essentialYou will be a confident and friendly individual who will put the customer first when making decisions and create a service driven environment within the storeYou will be a strong communicator who is able to lead, develop and provide clear direction to your teamYou will be dynamic with ability to listen to your team and respond accordingly Self-motivated and passionate about service and teamAware of the business, able to spot opportunities, mitigates risks and has a drive for great resultsUnderstands numbers and builds plans to improve/develop performance Proactive and able to use initiative with a `common sense` approach to solving problemsCan do; forward thinking attitude and a fresh personable approach THE ROLE - KEY RESPONSIBILITIES Supporting the Retail Store Manager to maximise store performance through the effective management of KPIs, ensuring trends are identified and opportunities exploited Ensuring effective administration support to sales team to support customer service delivery in line with Company StandardsDriving customer service standards to achieve sales and ensure customer satisfaction targets are exceededCommunicating and managing corporate policies, legal requirements, procedures and instructions so changes are managed effectivelyAssisting with staff selection, retention, training and performance issues ensuring a skilled and motivated workforce is able to deliverIdentifying people potential, managing and driving staff development and supporting staff and managers to achieve their potentialCreating a safe and secure working environment ensuring compliance with company and legislative standardsDeputising for the Retail Store Manager and act as Duty Manager as and when requiredManaging the stock ordering and receiving and administrative functions in order to meet stock holding and availability targetsProactively manage out of stock processes and fully investigate all out of stocks to satisfactory conclusionAction all stock moves in an accurate and timely mannerRelease stock deliveries within agreed timescale to support retail operations OUR CLIENTOur client is one of the most successful blue chip retail companies in the UK, a market leader in their field they are focused on and committed to driving the impressive growth they have achieved to date by investing in their employees. They have a strong commitment to training and developing their staff and where possible seek to promote from within and offer fantastic opportunities for future progression allowing individuals to forge successful careers. COMMUTABLE LOCATIONS: Reigate, Redhill, Nutfield, Bletchingley, White Bushes, Chaldon, Caterham, Godstone, Buckland, MersthamKEY WORDS: Assistant Manager, Deputy Manager, Duty Manager, Customer Service Manager, Trading Manager, Team Manager, Customer Service, Retail, Store ManagerABOUT US This role is being handled by McCarthy Recruitment, award winning specialist retail & HR recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We provide our candidates with a consultative, honest, high quality and efficient service which develops long term relationships ensuring we become the preferred consultancy for all our clients and candidates. We pride ourselves on understanding people - we are real, we get to the real you and we will get you real results. But then, put simply - It's the way we work.