Data Centre Engineer - Leading IT Infrastructure Provider

Rotherham, South Yorkshire
Competitive Salary + Benefits
25 Nov 2016
23 Dec 2016
Contract Type
Full Time

Data Centre Engineer - Leading IT Infrastructure Provider
Competitive Salary + Full Company Benefits

Who we are:

From beginnings as an Internet Service Provider in 1994, we have developed and matured into one of the leading providers of IT infrastructure and support services across the UK.

After celebrating our 20th Anniversary in 2014, we truly have the longevity and experience to understand how in a technological world, highly effective IT is core to business success. That is why we pride ourselves on delivering superior IT infrastructure and support.

The Data Centre Engineer Role:

Reporting to the Data Centre Manager, we are looking to appoint an experienced Data Centre Engineer for our Yorkshire Data Centre. The roleholder will be responsible for the smooth operation of this facility, the main duties will include:

+ Assisting with general facility maintenance.
+ 24/7 emergency call out regarding facility issues and certain customer call outs.
+ Customer Provisioning
+ Remote Hands – Management, Reporting, Performing
+ Managing Data Centre Support Ticket Queues – actioning, updating, closing off
+ Customer requests & deliveries
+ Cabling request – internal or customer
+ Data for Reporting where applicable, internal, customer, external
+ Permit to Work – oversee / assist Data Centre Manager
+ Data Centre Checks
+ 3rd Party Vendor Management
+ Site Spares Management – rack panels, power strips, cabling etc.
+ Cover – Holiday Cover, Deputise, 24 x & 7 Cover, On-Call, Rota (where applicable)
+ Management of Colocation Services
+ Best Practice – Site Documentation and Processes (adherence, management, update, reviews, version control – retention history)
+ Assist with Sales Support – Q&A, Tours, Audits
+ ITIL – Adoption and Participation Best Practise and Model - Incident, Change and Problem Management
+ Assisting with Work Place Recovery duties and responsibilities at the site.

Experience / Qualifications:

An experienced Data Centre Engineer who has technical experience of both data centre and networks. The right candidate will have familiarity of provisioning, live service and remote hands. The candidate must have proven experience of supporting data centre services, excellent client facing skills and understanding of change management, order provisioning and adhering to service levels in a live environment.

Data Centre Engineer Required Key Skills:

+ Knowledge or understating of data centre critical systems such as UPS Systems, Generators, Power Systems, Chilled Water systems would be beneficial.
+ Previous knowledge of Data Centre operations and technologies 
+ Strong customer facing skills
+ Understanding of M&E operations would be beneficial
+ Knowledge of health and safety at work regulations would be beneficial
+ Good People Skills
+ Good verbal and written communication
+ Ability to work to deadlines and possess good problem solving and troubleshooting skills
+ Must be proficient in the use of MS Office Suite

+ Core hours with oncall. 


An attractive package is offered including:

+ A competitive salary dependent upon experience, skills and certification 
+ Additional on call allowance upon completion of training and dependent upon client occupancy
+ Pension scheme 
+ 4 x salary Death in Service benefit
+ Cycle to work scheme
+ Childcare vouchers

You may have worked in the following capacities:
Hosting Engineer, Hosting Support Engineer, Server Engineer, Data Centre Support Engineer, Datacentre Build Engineer.

Interested? Just Apply Below...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR. 

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