Customer Care and Sales Assistant
- Recruiter
- Post My Job
- Location
- Kirkcaldy
- Salary
- Up to £17,500 plus bonus pro rata
- Posted
- 25 Nov 2016
- Closes
- 23 Dec 2016
- Ref
- CVS-CCA-FIF
- Contact
- Recruitment Team
- Contract Type
- Permanent
- Hours
- Part Time
Customer Care and Sales Assistant
Our client is a buying group providing services to vets. They've joined forces with practices all over the UK to get discounts on essential veterinary products and services.
They are currently looking for a Part-Time Customer Care and Sales Assistant to join the team in Kirkcaldy, Fife.
Some of your key accountabilities will include:
- Taking responsibility of customer calls, (both outgoing and incoming), fulfilling requests or queries in a timely manner and maintaining accurate customer record cards
- Calling members and potential members and sell our services and additional products
- Taking responsibility of the members e-mails and responding in a timely manner
- Updating and creating new member application packs as required
- Support colleagues in the weekly and monthly processes that are required to fulfil obligations to members
- Fulfil all other tasks as required within the VetShare Office.
To be successful in this role you will be able to demonstrate:
- Be able to demonstrate a history of successful telesales career, with a heart for excellent customer service.
- A basic understanding of numeracy and good knowledge of Microsoft Office.
- Excellent communication skills
- Attention to detail and deadlines
- Being able to work as part of a team and on own initiative
- Have a hands on approach and be flexible
- To carry out all other reasonable duties as required by management in a professional manner
- To comply with CVS protocols and procedures
In return you will receive a comprehensive range of benefits including:
- Company pension scheme
- Generously discounted pet treatments and products
- 25 days holiday (+ Bank Holidays)
- Access to Sharesave scheme
- Access to a range of flexible benefits to suit your needs – such as child care vouchers, subsidised gym membership and cycle to work scheme
Apply Now
To apply for the Customer Care and Sales Assistant role, please send your CV and a covering letter by using the apply button provided on the page.