Travel Claims Handler

Market related
25 Nov 2016
23 Dec 2016
Cunningham Lindsey
Contract Type
Full Time

Tour Operator / Travel Claims Handler / Triage


Competitive Salary

Fixed Term 12 months contract

£Competitive, with study support and other pro rata lifestyle benefits you would expect from a global organisation

Cunningham Lindsey specialises in the provision of claims management and loss adjusting services. Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment.

Due to rapid expansion, we are looking to recruit a number of claims handlers to work within a liability claims environment. This is an excellent opportunity to start your career within the diverse world of insurance. Solid communication skills and desire to progress will be the key to your success, coupled with attention to detail and initiative to apply a common sense approach. No claims handling experience is necessary however experience of working in a customer centric background would be advantageous. Full training will be provided along with the opportunity to take further professional qualifications including CILEx/ CILA.

As a Travel Claims Handler, you primarily deal with with Personal Injury claims involving claimants that have an accident or suffered illness during their holiday abroad.

We're looking for self motivated people who can work well within a service level driven environment without compromising technical ability, as you'll be handling your own caseload and will have the opportunity to apply your confidence and judgement to investigate the claim fully.

About you:

As well as the above skills, you'll have strong communication skills, both written and verbally, a 'can-do' approach to your work. You'll also:

  • Ideally be educated to an A level standard or higher
  • Have initiative to report any sensitive contentious or very high value claims
  • Following appropriate learning, be able to apply a thorough knowledge of current case law, statute etc
  • Accurate keyboard skills
  • Working knowledge of Microsoft Word and Excel
  • Be a strong team player
  • PI claims handling is desirable but not essential

Cunningham Lindsey is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability