Senior Pensions Administrator - DB (schemes) - Chichester

24 Nov 2016
02 Dec 2016
Contract Type
Full Time
Senior Pensions Administrator

Central Chichester (Tower Street)

Competitive Salary & Benefits

Excellent Opportunity for a Senior Pensions Administrator to join the UK's leading Pensions & Employee Benefits organisation.

About the role:

The Senior Pensions Administrator will provide support and bring experience to a team of administrators to ensure work is completed in line with procedural and client requirements and within service level agreements and to provide a continually improving level of customer service in terms of quality, cost and time.

About Capita | Employee Benefits:

Capita Employee Benefits, part of Capita plc, provides award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.

What you will do:


Support a team in operational service delivery in accordance with legislation, policy conditions, business rules and procedures and within the legislative / regulatory framework;

Understand client requirements and make every effort to ensure key performance indicators and quality standards are met;

Identify and report risks and breaches immediately to line management and/or the Operational Risk & Compliance Department;

Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks;

Organising and prioritising the work of the team in order to meet service level agreements;

Checking calculations and processes completing all task in line with current work procedures;

To challenge the activities inside and outside the team in order to improve the customer experience.

Your experience will include:

* Pensions Administration experience with proven knowledge of Defined Benefits (DB) (Final salary) pension schemes; Defined Contribution (DC) knowledge would also be beneficial.
* An understanding of the impacts of regulatory and legislative changes and the effect days to day pensions administration;
* Good client relationship management experience;
* Pensions calculations experience;
* Good level of accuracy and attention to details;
* The ability to use Microsoft Office Excel, Word and Outlook at the required level

What's in it for you?

As well as a generous basic salary we also give you 23 day's holiday, discretionary annual bonus, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us