Customer Service - Inbound

Recruiter
Search Consultancy
Location
Lancashire
Salary
Competitive
Posted
24 Nov 2016
Closes
22 Dec 2016
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor- Oldham- GBP7.20phThe role: This is an ongoing temporary position starting immediately; therefore you must be able to start ASAP. As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include: * Inbound Customer Service over the phone and over email* Understand the needs of the customer and provide solutions that fit* Deliver exceptional customer service in pro active manner* Work as part of a team within a fast paced call centre environment Paying GBP7.20ph must be fully flexible on shift pattern hour between 8am - 6.30 Monday to Friday and 9-3 Saturday and Sunday - Full time 40hrs.Shifts will be Saturday and Sunday 9-3pm every week, then various other shifts between 8am - 6.30pm Mon- Thursday, 8am - 4.30pm Friday. For the position of Customer Service Advisor we are looking for the following experience: * Previous experience of delivering exceptional customer service* Ideally phone based customer service experience* Ability to problem solve and take ownership of each customer query* Excellent communication skills* A passion for customer servicesBenefits of working through Search Consultancy:* Competitive hourly rate of up to GBP7.20ph* Weekly pay* 28 days holiday (Inclusive of Bank Holidays)* Pension* Dedicated Consultant* Free eye care vouchers* We work in partnership with some of the most recognisable brands in the UK Apply online now, or for further information call Melanie Lea (agy) on (0161) (835) (8638) or email: Keywords: Customer Service Advisor, Customer Service Executive, Customer Care Advisor, Inbound, Call Centre, Contact Centre, SAP, Order processing, Order Processor Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.