SERVICE ADVISOR DEALERSHIP

Recruiter
Anonymous
Location
Northamptonshire
Salary
Competitive
Posted
24 Nov 2016
Closes
22 Dec 2016
Contract Type
Permanent
Hours
Full Time
SERVICE ADVISOR (Car Dealership)
BASIC SALARY GBP18,000pa (OTE GBP23,000pa)
Location: NORTHAMPTON

We have a very exciting opportunity for a SERVICE ADVISOR looking to join a busy Dealership and will be managing and overseeing Vehicle Technicians, Parts Advisers & responsible providing the customers with a first class service.

Key Tasks

Ensuring all customers have sufficient credit to enable all work advised to be carried out and authorities for work to be carried out are gained, where applicable.
Ensuring all work has been carried out as detailed and charged for.
Keeping customers updated of any changes to agree completion times and additional work required.
Ensuring all Company Health & Safety procedures are strictly adhered to.
Maintaining a high standard of personal appearance, ensuring corporate workwear is worn at all times and kept in good condition.
Ensuring a consistent level of excellent customer service in line with company and manufacturer standards.
Providing customers with accurate estimates and invoices, whilst fully explaining the work carried out by the service department.
Ensuring that the service reception is staffed at all times to be able to greet customers at any time during business opening hours.
Selling additional products, services and repair work in a professional manner and within set targets.
Identifying any areas of lost sales and revenues and bringing them to your line manager's attention.

Key Performance Indicators

Must have self-motivated, have ambition and be able to hold your own!
Compliance to Policies and Procedures
The ability to up sell additional work and service plans
Great organisation and ability to communicate well
1 years' service advisor experience is essential

To apply please call or send your CV to Sam Barber - - Tel: (Apply online only) (Mobile Friendly) Mobile - (Apply online only)