Customer Service Advisor (with German) - 589GE

Location
Birmingham, West Midlands
Salary
between £17,000pa and £23,000pa Depending On Experience
Posted
24 Nov 2016
Closes
22 Dec 2016
Ref
589GE
Contract Type
Permanent
Hours
Full Time

FRENCH SELECTION UK
Customer Service Advisor (with German)

German, International, Sales Support, Customer service, Sales, e-commerce , Administrator, Birmingham, Birmingham City Centre, Administrative, Customer Care, Inbound calls, Order Processing
Salary: up to £23,000pa DOE
Location: Birmingham, West Midlands
Offices based in Birmingham city centre
Ref: 589GE

VIEW JOB DESCRIPTION > APPLY NOW
Please visit the French Selection UK website, vacancies section, search job reference: 589GE
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well- established online commerce supplying an excellent range of furniture

Main Duties:
To be responsible for providing first class level Customer Service and delivering customer focused tailor made solutions at all times

The Role:
- To answer calls mainly for the German website
- Deal with customer complaints in a friendly and effective manner
- Maintain the customer database
- Process orders

- Liaise with other internal departments when necessary
- To process general administrative tasks
- To answer enqueries received via emails

The Candidate:
- Must speak English up to a mother tongue level
- Additional fluency in German essential
- Strong previous Customer Service Experience desirable

- Excellent communication & interpersonal skills
- Ability to work under pressure and to deadlines
- Team player, excel in building cooperation
- Confident, proactive & dynamic
- Computer literate

Salary: between £17,000pa and £23,000pa Depending On Experience

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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