Care Coordinator

24 Nov 2016
22 Dec 2016
Contract Type
Full Time

Care Coordinator 



Responsible to: Branch Manager

Responsible for: To manage all aspects of the home care service provision and ensuring that all day to day operations are run effectively and efficiently

Main responsibilities

  • To manage the home care service and staff in accordance to Care Outlook’s aims & objectives, policies and procedures
  • To ensure where appropriate that all statutory requirements for the service delivery are adhered to e.g. health & safety, moving/handling
  • To be responsible for the implementation and monitoring of all care packages and take the appropriate remedial action, in consultation with the Operations Manager
  • To assist the Manager in ensuring that all quality standards, complaints and comments are dealt with promptly
  • To work closely with Care Managers / Scheme Managers in coordinating all care services.

General responsibilities

  • To ensure that home care workers carry out their duties and responsibilities effectively and sensitively
  • To manage the allocation of home care worker's rotas and workloads
  • To carry out regular supervision & monitoring of supervisors, care workers and carry out spot checks if necessary
  • To ensure that all service users information are recorded accurately and promptly
  • To monitor all care packages and care plans
  • To carry out regular quality monitoring visits to Service Users
  • To assist the Manager to review all home care workers induction and training needs on a regular basis
  • To deal with any emergencies arising from the service
  • To maintain effective links and communication with local authority staff, carers/relatives and other relevant individuals
  • To assist in the recruitment of home care workers
  • To provide care services to service users in emergency
  • To assist with the on call duty rotas on a rotation basis including weekends and bank holiday.

Care Outlook is an equal opportunity employer  

If you feel that you meet the criteria, please apply!