Library Assistant (Part Time)

Expiring today

Recruiter
North Ayrshire Council
Location
Scotland
Posted
23 Nov 2016
Closes
08 Dec 2016
Ref
NAY02062
Contract Type
Permanent
Hours
Full Time


Role Profile


ROLE DEFINITION

Assist the senior library assistant/library assistant in the effective delivery of library services to the community and deputise in their absence.

KEY TASKS AND RESPONSIBILITIES

Corporate Responsibilities

  • To undertake individual role in line with the Council’s Strategic Priorities and in compliance with the Council’s corporate policies and procedures.
  • To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

  • Assist the senior library assistant/library assistant in the effective delivery of library services to the community and deputise in their absence.
  • Deal directly with queries from colleagues and customers who may be either internal or external, through telephone, written or face to face contact.
  • Contribute to efficient circulation, charging and registration processes.
  • Contribute to maintaining an attractive and organised library, including book displays, stock categorisation and shelving duties.
  • Support the public in developing their reading interests and take part in reader development activities.
  • Encourage children and young people to use the library effectively and deliver activities such as Bookbug in collaboration with senior staff.
  • Support the public in accessing the People’s Network, the online library catalogue and electronic information resources.
  • Liaise with learners and volunteer buddies and contribute to the development of learning opportunities in libraries, including sharing of good practice.
  • Typing / word processing a variety of documents e.g. memos/letters/reports.
  • Entering and retrieving data from a range of computerised or manual systems,     maintaining confidentiality and sensitivity where appropriate.
  • Compiling information, producing basic statistics and completion of checklists.
  • Filing, photocopying, faxing and processing mail.
  • Monitor the security and effective maintenance of the library, as a nominated key holder,   reporting to the senior library assistant.
  • Attend meetings and outreach events as required by senior staff.  

ESSENTIAL / DESIRABLE CRITERIA

 

Essential

Desirable

Evidence

Education and Qualifications

  • 3 National 5 qualifications, 'O' Levels or Standard Grades or Equivalent 
  • Relevant vocational qualification (e.g. SVQ level 2 or equivalent)
  • ECDL or equivalent
  • Application Form
  • Interview

Experience

  • Experience of the use of Microsoft packages
  • Experience of working with children
  • Previous library experience
  • Experience of delivering children's activities
  • Application Form
  • References
  • Interview

Specialist Knowledge

  • Computer skills: ICT applications and development

     

  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Skills and Abilities

  • Written and verbal communication skills
  • Customer service skills
  • Interpersonal skills
  • Attention to detail
  • Typing/Word processing skills
  • Works well under pressure
  • Work on own initiative or as part of a team
  • Takes and follow instruction
  • Flexible and customer focused approach

  

  • Application Form
  • References
  • Interview

Other

  • Willing to undertake additional training
  • Ability to travel throughout North Ayrshire  

   

  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on how to complete behaviour based application form questions is available on the Council’s website.

Value

Behaviours

Focus.

We put our customers first

We understand the bigger picture

 

  • Provide excellent customer services
  • Meet and where possible exceed the expectations of internal and external customers.
  • Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.
  • Know how the work we do fits into the overall performance of the Council.

Passion.

We take pride in the jobs we do

We are ambitious for our community

  • Take ownership of our own actions and performance.
  • Reflect on the work we do and consider how it could be improved.
  • Have a positive impact on the lives of our customers and their communities.
  • Push the boundaries to help our customers and communities realise their potential.

Inspiration.

We all look for better ways to deliver our services

We achieve the best results together

  • Find new ways to deliver improvements, efficiencies and value for money.
  • Embrace change with enthusiasm and creative ideas.
  • Work together and creatively produce the best outcomes for our customers and communities.
  • Plan all activities with the end goal in mind.


Additional Information

Standard Disclosure

Preferred candidates will be required to undergo a Standard Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Standard Disclosure Check of £25 which will be deducted from your wages following the commencement of employment. For further information on the Disclosure Scheme please visit www.disclosurescotland.co.uk