Sales / Customer Support Administrator

Recruiter
Paul Mitchell Associates
Location
West Midlands, England, Solihull
Salary
£18000 - £18500 per annum + excellent benefits
Posted
23 Nov 2016
Closes
07 Dec 2016
Ref
9597
Contact
Charlotte Mitchell
Contract Type
Contract
Hours
Full Time
Our client, a Financial Services company based in Solihull, is currently seeking a Sales / Customer Support Administrator to join their growing business on a 12 Month Fixed Term Contract.


As a Sales Administrator, you will help build Customers for Life by providing first class assistance to internal and external customers. This role is the first step in developing into a Territory Manager where you will have your own region to promote the company's products and services.


Job Duties/Responsibilities may include, but are not limited to:

* Complete and assist in the completion of credit searches for customers looking to obtain finance
* Review and refine credit proposals prior to passing for credit approval.
* Prepare retail finance contracts for customer signing
* Enter data into CRM system prior to contracts being booked
* Use of CRM system to track customers, opportunities, marketing programs and generate leads.
* Support the wider business to create customers for life!


Required Qualifications and Attributes:

* Previous experience in a role providing high quality customer service
* Experience of providing customer focussed results
* Excellent communicator with great interpersonal skills, experience showing the ability to build effective business and customer relationships both in person and at a distance
* Good numeracy and literacy skills
* Fully ICT literate and able to demonstrate competent use of all MS Office applications
* Able to take responsibility for own workload and make decisions
* Strong administrative skills and attention to detail

We are looking for someone who is looking for a long term career and has a keen eye for attention to detail and a passion for offering best in class customer experience.