Digital Interaction Designer

EDF Energy
21 Nov 2016
08 Dec 2016
Contract Type
Full Time
EDF Energy are seeking a Digital Interaction Designer to work in our Hove office. The job will be fully accountable for managing and delivering design principles across the digital real estate, and the role will work closely with UX Executives and Service Designers to drive a step-change in capability. This will also include influencing internal stakeholders and ensuring best practice is ingrained across customer journeys. The role will drive digital interaction design capability across all channels (to include across web, mobile, tablet, email and other key channels) that supports outstanding customer experiences. It will manage and deliver a suite of assets, resources and approaches to ensure consistent, high-quality interaction design principles that support the operational delivery of digital channel operations.It will also provide support with design outputs across research, proposition development and full execution to ensure best practice design techniques are used to optimise conversion metrics. The post holder will take a lead in defining and implementing usability principles into creative development, including accessibility compliance considerations.The successful candidate will have extensive and demonstrable experience producing digital interaction design with a major brand or agency. They will be able to demonstrate a clear technical understanding of cross-browser and device compliance, with experience of delivering responsive and adaptive design solutions. Expert management of interaction design software and techniques, and an ability to ensure internal and external agencies adhere to high-quality principles, are also necessary. EDF Energy has ambitious digital objectives for Digital. Already our principal customer contact channel, we aim to grow digital's volume, breadth and quality in line with our ambition to place digital at the centre of all our activity. We are keen to tap in to the Brighton tech market, and can offer a creative and rewarding working environment within a company that has lofty digital ambitions. As well as a competitive salary, we offer an annual bonus scheme, a generous pension plan, 25 days leave plus bank hols and flexible benefits. There is a cafe on site that rotates street food on a daily basis, and the large open plan office has several breakout areas to encourage collaboration between teams.