IT Installation Technician
- Recruiter
- Recruitment Helpline
- Location
- Birmingham, West Midlands
- Salary
- Competitive salary, negotiable depending on experience
- Posted
- 23 Nov 2016
- Closes
- 21 Dec 2016
- Ref
- 231120161JTW
- Sectors
- Engineering, IT
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity for a Calibration & Installation Technician to join a dynamic forward thinking, company specialising in bespoke wireless technology services tailored specifically for businesses and organisations.
Company:
Our client provides first-class wireless products, focused primarily on temperature monitoring and vehicle tracking. They care deeply about the products they sell and the customers they serve. They believe in providing a quality service and do their utmost to ensure they meet their client’s needs every step along the way.
Role:
As a Support and Installation Technician you will be required to provide on-site installation, maintenance and calibration for service calls as and when required.
Primary duties and responsibilities:
- Providing front line customer on-site installation, commissioning and training.
- On-site maintenance and calibration.
- Carrying out pre-visit system health checks to identify issues before arrival.
- In-house maintenance and calibration activities to UKAS standard where required.
- On-site maintenance and calibration activities to UKAS standard where required.
- Assisting with arranging installations and service calls, their planning and logistics.
- To ensure any deficiencies in product performance or documentation is brought to the attention of the relevant personnel.
- Performing technical Site Surveys at existing or potentially new customer premises.
- As a representative of the company to provide a professional approach in all aspects of work.
- Attend technical meetings and reviews.
Secondary duties and responsibilities:
- To attend relevant courses if requested to do so, including and not limited to Health & Safety courses.
- To behave at all times in such a way as to foster a positive image of the Company and colleagues.
- Identifying possible new sales opportunities at existing or new customers and report these to the Sales Manager to follow up on.
- Responsible for company vehicle whilst under your use, ensuring it is roadworthy and that recommended services be performed to keep manufacturer’s warranty intact.
- Performing product test work as required when working at the company office.
- Liaise with technical support regarding customer issues proactively when working on customer or company premises.
- To participate actively in the company appraisal system.
- Manage your time effectively to achieve planned diary commitments.
- To undertake additional responsibilities as deemed appropriate
Skills required:
- The ability to use common test equipment.
- The ability to understand common IT hardware systems and networks.
- Good understanding of PC Software and common operating systems.
- On-site maintenance and calibration.
- Good manual skills for electronic and electrical installation tasks.
- The ability to be able to work independently and unsupervised.
- To be able to keep detailed records.
- This role will include working at sites throughout the UK and Ireland, which may require long travel to/from sites with overnight stays on average 3-4 days per week.
Package: £18-22k per annum based on experience + Phone + Laptop + Van
Hours: 37.5 hours per week + overtime
Location: Birmingham
If you feel you have the relevant skills to excel in this role then please apply now!
Key Words: Electrical Installation, Field Service Technician, Support Technician, Installation, Engineering, Electrical Technician, IT Technician, IT Installation, IT Hardware, Electrical Maintenance, Calibration, Electronic Installation.