IT Installation Technician

An exciting opportunity for a Calibration & Installation Technician to join a dynamic forward thinking, company specialising in bespoke wireless technology services tailored specifically for businesses and organisations.

Company:

Our client provides first-class wireless products, focused primarily on temperature monitoring and vehicle tracking. They care deeply about the products they sell and the customers they serve. They believe in providing a quality service and do their utmost to ensure they meet their client’s needs every step along the way. 

Role:

As a Support and Installation Technician you will be required to provide on-site installation, maintenance and calibration for service calls as and when required.

Primary duties and responsibilities:

• Providing front line customer on-site installation, commissioning and training.
• On-site maintenance and calibration.
• Carrying out pre-visit system health checks to identify issues before arrival.
• In-house maintenance and calibration activities to UKAS standard where required.
• On-site maintenance and calibration activities to UKAS standard where required.
• Assisting with arranging installations and service calls, their planning and logistics.
• To ensure any deficiencies in product performance or documentation is brought to the attention of the relevant personnel.
• Performing technical Site Surveys at existing or potentially new customer premises.
• As a representative of the company to provide a professional approach in all aspects of work.
• Attend technical meetings and reviews.

Secondary duties and responsibilities:

• To attend relevant courses if requested to do so, including and not limited to Health & Safety courses.
• To behave at all times in such a way as to foster a positive image of the Company and colleagues.
• Identifying possible new sales opportunities at existing or new customers and report these to the Sales Manager to follow up on.
• Responsible for company vehicle whilst under your use, ensuring it is roadworthy and that recommended services be performed to keep manufacturer’s warranty intact.
• Performing product test work as required when working at the company office.
• Liaise with technical support regarding customer issues proactively when working on customer or company premises.
• To participate actively in the company appraisal system.
• Manage your time effectively to achieve planned diary commitments.
• To undertake additional responsibilities as deemed appropriate

Skills required:

• The ability to use common test equipment.
• The ability to understand common IT hardware systems and networks.
• Good understanding of PC Software and common operating systems.
• On-site maintenance and calibration.
• Good manual skills for electronic and electrical installation tasks.
• The ability to be able to work independently and unsupervised.
• To be able to keep detailed records.
• This role will include working at sites throughout the UK and Ireland, which may require long travel to/from sites with overnight stays on average 3-4 days per week.

Package: £18-22k per annum based on experience + Phone + Laptop + Van

Hours: 37.5 hours per week + overtime

Location: Birmingham

If you feel you have the relevant skills to excel in this role then please apply now!

Key Words: Electrical Installation, Field Service Technician, Support Technician, Installation, Engineering, Electrical Technician, IT Technician, IT Installation, IT Hardware, Electrical Maintenance, Calibration, Electronic Installation.