Service Manager / Family Liaison Coordinator - FTC

Inverness, Highlands, Scotland
£34015 per annum
23 Nov 2016
21 Dec 2016
Contract Type
Full Time

Job Title: Service Manager

Location: Ross-shire Highland, Scotland

Salary: Full-time starting salary £34,015 (including unsocial hours allowance)

Role: Full Time, 2 years FTC (Fixed Term Contract)

Many vulnerable children and young people are failed by the current systems, unable to be supported sufficiently within their own homes and communities and are consequently taken into care.

With the support of STV funding the charity is establishing Sustain, an innovative and creative new service in the Ross-Shire area of Highland, focused on supporting children and young people on the 'edge of care' to remain and flourish in their local communities.

The service employs personalised and person-centred approaches and principles to ensure children, young people and families are supported to build on their strengths, assets and interests to build enduring capacity and resilience. The service also promotes local professional stakeholders and communities to coproduce solutions.

Young people have told them that the most important things about 'good support' are workers who see them, rather than their behaviour, who are consistent, honest and caring and who focus on their strengths and assets. They have also told them that it is important that the services delivered are flexible, offering things that are fun and interesting and are preventative rather than reactive.

They are looking to recruit a dynamic and creative individual to lead, manage and develop this service going forward. They want individuals who will be playful, warm, accepting, curious, tenacious and empathetic in their dealings with the children, young people and families and to bring these qualities to the role.

They are seeking to recruit enthusiastic, energetic and committed individuals who share their vision that collaborative early intervention and engagement is the best option for children and families who are on the 'edge of care'. Successful candidates must be comfortable working in a culture based on respect, integrity, innovation and the ability to challenge. The successful candidate will bring a fresh and collaborative approach to this service, be willing to try new approaches and ensure strong and trusting relationships are developed with families and stakeholders. Highly skilled in person centred approaches and planning, the successful candidate will ensure these approaches are embedded and practiced throughout the service.

They support their staff to be as effective as they can be, so these roles require individuals who will be exceptional role models for the children and staff, and help them to manage the challenges that the work and living environment presents.

You will have experience of direct practice within this field of work, including child/adult protection issues. Experience of working with children with additional support needs would be desirable but is not essential. You will also have direct experience of leading, supporting and managing staff, inter-agency and partnership working and developing and planning budgets.

Frontline work will be based within a variety of settings including the service base, family homes, schools and community settings.

As the designated lead for developing this new and innovative service in Highland, you will be in a unique and influential position to ensure that the people we support achieve positive outcomes, and flourish in their communities and as such require a highly autonomous and responsible candidate. You will have, and be able to nurture leadership skills, be an excellent communicator and recognise the importance of the use of self in your day to day interactions with people. You will also provide on-call management cover, which includes direct out-of-hours interventions when required.

Interview Dates: 21st December 2016

Please click the APPLY button and CHECK YOUR EMAILS for the link to the careers page.

The Charity is committed to the safeguarding and welfare of all their service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Candidates with experience in; Service Manager, Care Manager, Outreach Manager, Service Coordinator, Care Operations Manager, Support Worker, Family Liaison Coordinator, Care Coordinator, Care Service Coordinator, Family Liaison Manager, Care Management, Senior Care Manager, Care Operations Coordinator, Senior Care Supervisor will be considered for this role.