Customer Service Advisor - Maternity

15000.00 - 17000.00 GBP Annual
09 Nov 2016
01 Dec 2016
Contract Type
Full Time
Customer Service Advisor - Maternity Cover
Role type Full Time
Role Function Customer Services
Location ASCET Keynsham
Salary & Benefits ??15,000 to ??17,500 per annum dependent on experience

Job Advert

Full Time, 37.5 hours a week

Salary: ??15,000 to ??17,500 per annum dependent on experience

Based in Keynsham, Bristol

It can be a moving experience working at Andrews. Every day we meet people who are buying, selling or renting and it's a very important time in their lives. Our job is to make the process as stress-free and enjoyable as possible and guide them every step of the way. We've been doing that since we started over 60 years ago and we've now grown to having over 80 high street branches.

The Customer Service Advisor role will involve taking phone calls, booking appointments for valuations and or viewings as per the customer request. You will take telephone enquiries from customers and pass them to the appropriate Estate Agent branches. Recording events accurately; dealing with concerns and supporting the workload of the team. You will also make outbound telephone calls to our customers.

There will be an element of administration so you'll have an excellent telephone manner; great negotiation skills and have meticulous attention to detail. You will also have a working knowledge of operating IT systems in branches, ensuring all documents are backed up.

We are looking for trainees as well as experience candidates who have previous experience of working in a Contact Centre environment delivering the highest levels of customer service. Previous Estate Agency experience is desirable but not essential.

Join us now and experience an amazing opportunity to be part of an organisation that values Service, Performance and Integrity.

Make your move and apply now