Senior Support Analyst

35000.00 - 40000.00 GBP Annual
15 Nov 2016
13 Dec 2016
Contract Type
Full Time
Senior Support Analyst / 3rd Line Support - Gloucestershire - Up to ??40k

An excellent opportunity has arisen for a Senior Support Analyst to join a growing and experienced technical support team. In this role you will be providing tiered support in a highly technical environment where good customer service skills are a must.

This Senior Support role offers career progression and is working for an established SaaS company based in Gloucestershire that is using the latest technologies to deliver a cutting edge cloud platform.

In order to be considered for this Senior Support Analyst / 3rd Line Support role experience in most of the following is required:
*SQL Databases
*Database Structures
*Proven Support experience, ability to act as an escalation point for 1st and 2nd line technical queries
*Providing root cause and trend analysis

This position is commutable from Cheltenham, Chepstow, Chippenham, Chipping Norton, Cirencester, Gloucester, Hereford, Newport, North Bristol, Stroud, Swindon, Tewkesbury, Witney and surrounding areas.

If this position is well suited to you then please do not hesitate to apply. If you incur any problems when applying please contact me at

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas