Showroom Controller

09 Nov 2016
30 Nov 2016
Contract Type
Full Time
One of our major clients is looking to appoint a Showroom Controller at its dealership in Weston Super Mare.
Overall Responsibilities:

To sell, both personally and through the Sales Team as Controller, an agreed number of new, used cars and commercial vehicles (where applicable), plus F I, extended warranties and accessories, using the approved Howards Sales Process and product knowledge to obtain maximum profit. To provide a courteous, professional and advisory service to all prospects and customers ensuring the maximisation of every opportunity and a high level of customer satisfaction.
You will need to have above average Organisational and Administrative skills

Specific Duties
Ensure a prompt and friendly approach to all customers in line with the Howards Sales Process and Manufacturers Standards.
Demonstrate a keen interest in the customer establishing an advisory, professional relationship and qualify their needs.
Offer all customers a test drive and demonstrate the feature and benefits of the product.
Provide a thorough explanation of the finance packages, all the products and Aftersales care offered, in a non-pressurised, yet enthusiastic, manner.
Carry out an accurate appraisal of the p/x and agree a price and/or the negotiating parameters with your Sales Manager. To value the p/x vehicles in the absence of a Sales Manager for the Team.
Prepare all paperwork so that the car can be prepared by the Workshop and the Administration team can process the order and create an invoice and all hand over paperwork.
Ensure the car is in perfect condition at the point of handover and that all necessary documentation is complete.
Ensure that the follow-up call is carried out after delivery and that customer contact is maintained by telephone and letter in line within Company Guideline and Manufacturers Policy over the next 36 - 48 months.

To work closely with the Sales Manager in order to develop the Team and maximise on potential sales.
To ensure that the activity in the Showroom is worked to the maximum efficiency, so that all customers are dealt with on a timely and effective basis.
To ensure through the Team that the standards of internal and external displays are maintained to Company and Manufacturer requirements.
To take the place of the Sales Manager in terms of the Howards Sales Process, customer handling and overall Showroom controls in his/her absence.

This is a Rare Opportunity and If you would like to be considered contact Mike Thomas "NOW" (Apply online only)
Basic ??16320 PA + Commission+ Company Car & Fuel

Due to the volume of applications we receive we will only be able to contact you should your skill set and experience match our client's requirements