21000.00 - 23000.00 GBP Annual
15 Nov 2016
13 Dec 2016
Contract Type
Full Time
A leading UK Automotive Aftermarket parts supplier requires a Technical Support Engineer to join them on a permanent basis. The successful candidate will have previously worked in a garage environment but now seeking a career in an office environment. They will need a motor vehicle technical qualification in addition to having a good telephone manor as this is a telephone based technical support role.

Commutable from: Stratford-Upon-Avon, Coventry, Redditch, Evesham, Leamington Spa

Salary: ??21,000 p.a. - ??23,000 p.a. + Benefits Package

Suitable for: Mechanic, Technical Support Engineer and Customer Support, Master Technician, Hot Desk, Service Operations Engineer

The Role

Your Key responsibilities will be to answer incoming calls from customers e.g. garages, motor factors and end users. You will be supporting customers to identify correct parts for application as per requirements, as well as offering technical support on helplines. You will also be responsible for investigating customer queries relating to part numbers, warranty issues etc. You will also help customers navigate the on-line catalogue to identify the correct parts that they need.

The Candidate

The Successful candidate will have had previous experience working as a vehicle mechanic with a view to moving into an office environment and will be technical but be able to communicate their knowledge to a variety of customers.

To apply please contact Kieran Court- (Email Removed)

If this role is not for you but may suit someone you know, we offer a worthwhile referral incentive (a ??300 gift card of your choice or Charitable Donation) as a thank you. Please contact us or visit our website for details.

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Established in 2001, Consilium Group is an award winning technical through to executive recruitment consultancy that partners world class Automotive, Aerospace, Energy, and Manufacturing & Engineering organisations worldwide